The RocketScan User Course is designed to provide personnel with the basic training necessary to use all of the RocketScan’s standard features. In this course we’ll cover the basic knowledge needed for RocketScan Operator Duties, including scanning, ICR verification, and hold queue processing.
The instructor led group-paced training consists of presentation, demonstration and hands-on exercises utilizing the actual software in a representative environment. Instructor and student guides contain measurable objectives for each topic, top-level outlines with space suitable for notes, hands-on exercise instructions, references, help topics used to create the lesson topic, demonstration procedures (instructor guide only) and self-check quizzes. Written and performance exams are administered for the purpose of evaluating personnel proficiency, curriculum effectiveness and certifying staff for technical support.
Intended Audience: For current RocketScan customers who would like basic group training: Approximate time: two business days (includes breaks).