Support Center for RocketScan and StrataApps
Image One’s software support department has over 50 years of combined experience in the imaging industry. RocketScan was developed by Image One in 2001 and have supported it ever since. Each software support team member has the expertise to assist customers with their training and support needs.
Support starts before installation, with a detailed implementation plan customized for the unique circumstances of each district. After the installation process, users receive in-depth training on both the hardware and software components that make up each solution. Top notch support continues with on-site, telephone, or on-line support as needed.
Please click a link below, fill out a contact form or call 1-800-956-9000 Option 2, and let our support staff help you!
What our customers are saying about us...
"Lisa Bullion is such an asset to your team. She is always so patient and accommodating when working with us. Gloria Fajardo, Office Assistant, who handles our meal applications, has a good experience every time with Lisa. Thank you!"
Meet Our Support Team
Cecilia started with us 2 years ago as a college intern and has grown into a knowledgeable asset for our team.
Jym is a Systems Engineer with 30 plus years of experience in document management systems, intelligent capture solutions and business process automation.
Lisa has been with us for 16+ years and has provided support for a myriad of products.
Ethan started with us 1 year ago as a college intern and has grown into a knowledgeable asset for our team.