Support

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The team at Rocketscan by Image One strives to provide its clients with the highest level of software support, quality and performance. We offer technical support experts to your staff 24 / 7 by phone or email - ensuring minimal downtime. Call 800-956-9000 x390 for more information or email This e-mail address is being protected from spambots. You need JavaScript enabled to view it . View our Training Options below


Rocketscan Contacts 800-956-9000

 

Department

Ext.        

Email 

Sales: Proposal questions, product offering price inquiries    

390  

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Project Management: Schedule install, timeline inquiries, application status

201  

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Applications Design: Once 1st draft of your meal applications is received; this department is available to discuss changes

225  

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Software/Hardware Technical Support: Post-install questions & any inquiries relating to training, business processes. Software & hardware problem-solving and questions regarding exporting into F&R software

Opt. 2    

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Accounts Receivable: All billing inquiries and invoicing

254  

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Complete Training Programs Ensure Your District's Success

Designed to maximize your investment, we provide installation, maintenance and ongoing support. In addition, we offer complete & refresher training courses for Rocketscan.

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