Online Support Tools
- Follow Public Area link under System Tools
Image One Support Center Portal
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Submit feedback or enhancement requests for Rocketscan or Rocketfile
- Report a software issue
Brochures/Documents
| "I want to take a moment to thank you and the employees of Image One for the Rocketscan software. We just went through our audit and had 100% compliance with our applications. The main reason we purchased Rocketscan was to save labor hours in filing. Filing in batches is efficient. In addition, being able to view the application through our back office software (Schoolhouse) is a benefit to our secretary. She is able to have the applications at her fingertips when parents call for information, without leaving her desk. And now, I know that the main benefit of your software is in ensuring that the applications are processed according to the state guidelines. The software stops at each 'checkpoint' to aid and guide the person processing the application. Human error is minimized. Thank you. You have a beneficial product and we appreciate it!" California District | 12 Sites | 7,500 Applications
"Rocketscan Online decreases validation time tremendously. All information coming in is extremely accurate. I've been able to process apps using my full-time meal specialist and two temps. I spend exactly $0.00 in overtime these days." Texas District | 36 Sites | 8,200 Applications "During a CRE, in which we had the USDA reviewing applications as well, they reviewed 100% of the applications. There were nearly 5000 applications reviewed without one error. Kudos to my wonderful staff and RocketScan for ensuring great success and accountability. I firmly believe that the Rocketscan program ensure compliance with the regulations and standards by not allowing you to proceed through an application if there is an error or inconsistency. It's the double checking that the system does automatically that really makes you feel confident that the application was done right." California District | 12 Sites | 6,500 Applications
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